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Tell us everything


We want to hear...your opinion.

We want to know...what you expect from us.
We want to be better...for you!



We are here for you. Therefore, your opinion, as well as your experience and comments, can help us improve the quality of our products and services.

In order to achieve this we invite you to share with us  your thoughts and opinions about Erste Card Club service quality.

There are several ways you can contact us regarding your praise and suggestions:

  • fill out an online form
  • send us an e-mail
  • call our info number (01) 49 29 555
  • send us letter to:

Erste Card Club d.o.o.
Ulica Frana Folnegovica 6
10 000 Zagreb

Suggestions and all your ideas are always welcome and will be considered. Praise will encourage us to be even better - for you!