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Tell us everything

We want to hear...your opinion.

We want to know...what you expect from us.
We want to be better...for you!

We are here for you. Therefore, your opinion, as well as your experiences and comments, can help us improve the quality of our products and services

As your business partner  of choice we want you to feel good when doing business with us and we aspire to offer you the kind of customer service that you deserve.

In order to achieve this we invite you to share with us  your thoughts and opinions about Erste Card Club service quality and about your Diners Club Card.

Now is the right time for you to contact us and we await you!
There are several ways you can contact us regarding your praise and suggestions:

  • fill out an on-line form
  • send us an e-mail
  • call our info number (01) 49 29 555
  • fill out a leaflet "Jer nam je Vaše mišljenje na prvom mjestu" which you can find in our branches
  • send us letter at:

Erste Card Club d.o.o.
Praška 5
10 000 Zagreb

Suggestions and all your ideas are always welcome and will be considered. Praise will encourage us to be even better - for you!